My wd my book essential 2tb does not appear on boot up. Datacent offers full range of data recovery services for your failed western digital hard disk drive. Im now on my third replacement drive from western digital my book pro, and it exhibits the same problems. I was very pleased with the results and will be buying two more at the least. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. I figured because it was under serious load it was. Overheating wd my book duo 16tb external drives for pc. Since a few days ago my drive no longer powers down anymore. Ive owned the wd my book 4tb for well over a year now, and ive never had any issues from it.
As you stated, the only way to get the hdd to mount is to pull out the power cable from the rear of the unit and insert it back in. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. The stand will fit any wd duoraid external storage device, like my mybook studio 4t. Tips for getting started with the wd my book backup drive. The next and final test for the my book was done with the iometer with a random 4k transfer. Western digital gives my passport and my book drives a. Does all wd drive has this kind of poor reliability. They hope these examples will help you to get a better understanding of the linux system and that you feel encouraged to try out things on your own.
Western digital my book mirror edition user manual pdf download. My book wdh2u20000, wd0h2q00 studio edition ii, wd20000h2q00 studio. Mybook overheating suggestion my book live wd community. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. If you are seeing this and your drive does not appear to be excessively warm to the touch then your drive is probably not overheating. My book essential edition is a small, elegant, and easytouse usb external hard drive. Western digital my book live user manual pdf download. Tech my wd my book 4tb just stopped working with my xbox one. As shown in figure 1, your my book drive kit includes the following.
Tech my wd my book 4tb just stopped working with my xbox. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. My book live constantly running and overheating wd community. Western digital has partnered with design firm fuseproject to create a new look for its my passport and my book external hard drives. Mar 24, 20 wd my book essentials will not connect i have a m15x alien ware laptop with windows 7 home premium that will no longer recognize my wd my book essential external hard drive. Western digital support refuses to believe it and continues to stubbornly cling to the idea that the drive works just fine since it can connect through usb. Managing your drive with wd quick view 50 my book live properties on mac os x.
Today i arrived home night to find both housings very hot and the drives disconnected form windows. Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. We opened this hard drive for purposes of data recovery at our office and ultimately ended up replacing the board in order to get the data out, successfully. When contacting wd for support have your wd product serial number, system hardware, and system software versions available. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. Jan 23, 2012 given the passively cooled design of the my book live duo, users should stick with 5400rpm or green hard drives. My book automatically detects the exter nal usb drive. This item wd 8tb my book desktop external hard drive, usb 3. Wd 10tb my book desktop external hard drive, usb 3. Connect the other end of the usb cable to the available usb port on the my book world edition. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. My book essential external hard drive 4tb 3tb 2tb 1tb, wdbaau0010hbk01,da30c01 acbel ad6008 rse02ab wd western digital 160 320 500 750gb 1tb my book essential wd2500i0320 wd1600h1u00 wd3200h1u00 wd5000h1u00. I have two hard drives seagate barracuda and western digital wd blue on my computer.
For more information, see drive management on page 42. Then, is there any symptom when a hard drive is overheating. Forum forum my book world edition blue rings overheating problem. Just plug it in and save your valuable data, music, photos, and movies. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first. Here you will find stepbystep instructions on how to open a western digital my book essential usb 3. I keep getting status reports from my wd mybook live duo that it is overheating. I have had my mybooklive 2tb drive for a little over 2 weeks. View and download western digital my book mirror edition user manual online. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3.
I have updated the firmware and windows drivers as per the support documentation. According to the wd product overview the operating temperature is 0c to 35c that is 32f to 95f. As you can imagine, mybook overheated and shut down. I havent noticed any problems with it till today, when anything i tried to watch off the drive wouldn. Now youve got doublesafe protection for all your media and ultimate peace of mind. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. So i designed and printed this cooling stand to improve its passive airflow circulation so far so good.
After publishing our howto guide on saving money with the toshiba 5tb 7200rpm external drives, we planned to do the same with the 8tb drives. Wd have been rolling out drive firmwares and they specifically mention this issue with the latest version supposedly fixing this, i tried with the latest firmware and the problem was certainly not fixed. Information about the usb drive is displayed under system summary in. Wd is sending me a different model, my book studio edition. The wd my book live duo takes a really good device and makes it better on all counts. I bought a my passport 2 tb about three months ago, and so far i have loved it. This book contains many real life examples derived from the authors experience as a linux system and network administrator, trainer and consultant. A line of external hard drives by western digital, styled after hardbound books. Wd is a good company they stand behind their products and answer the phone quickly. I have had it for about 3 years, so it may be time to replace it. In open air, spin and seek noise seems to be better than a nowneighbouring seagate drive, appearing to be very similar to some of my older wd green drives which i think these newer blue drives have largely. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Connect one end of the usb cable to the external drive.
This cooling stand was designed using an asic solid. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. My book world edition user manual about your wd product 3 updating your operating system go to the start menu and click windows update. Last night, i was playing some gears of war 4, which is saved on the external, and decided to take a break. I use this drive as a backup so it can mirror my laptop with no problems. I bought the drive about two months ago and i was using it regularly until the other day i unplugged it from my computer.
This will not stop me from buying other wd products. May 05, 2011 in march, western digital announced an extension to their my book studio edition ii dualdrive storage system. Designed largely for creative types on mac platforms, the my book studio edition ii offers a quad interface. I just installed mybook live, and have it, and all of my electronics in a cabinet, to keep them out of sight. Wd drive manager enables the capacity gauge and safe shutdown and also installs wd raid manager. They continue to offer the same hardware encryption, password protection and storage capacities of existing models, but theyve been given a cosmetic update with new textures and vibrant colors. Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. My book mirror edition user manual wd raid manager for windows 12 wd raid manager for windows wd raid manager is a tool designed to help you easily manage your raid system. Its summer down here in australia, and this summer its hot, really hot. I the green led light constantly blinks and my hd is spinning nonstop. Monitoring icon alerts the wd quick view icon flashes to indicate drive status.
Since this storage device is passively cooled, using faster 7200rpm drives may cause overheating and premature failure. Seagate expansion desktop 10tb external hard drive hdd usb 3. Long time hdd overheating will corrupt the hard drive such as cause bad sectors, in which situation data stored on the hard disk will become inaccessible. Hi, i have purchased two mybook duo 20tb to go with my two mybook duo 16tb im running the two new drives as a simple raid 0 to use the full capacity. So far i have not found a solution and received no. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. Western digital my book troubleshooting, repair, and service manuals. Western digital support refuses to believe it and continues to stubbornly cling to the idea that the. My usage involves a lot of continuous usage as i store a lot of video files on it that i generally watch right off the drive a lot. I bought the first one on amazon a couple weeks ago, took it straight out of the box and plugged it in, then did a scan for bad sectors, copied a few hundred gb to it and moved it off of it, and then let it sit. My book world edition is preformatted as a linux file system. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection.
If your hard drive doesnt spin up, doesnt show up in your system, reports wrong model name or makes noises visit our large database of hard drive sounds to. For more information regarding updating your system, visit windowsupdate recording your wd product information in the following table, write the serial number and model number of your new wd. Because my wd is much hotter than my two lacie drives and my other wd book, and much hotter than it used to be, i am concerned that this might be doing some damage. Since i keep going back to it sometimes i just leave it connected all the time. Connecting the my book duo device getting started with the wd software doubleclick the wd apps setup file that appears in the listing for the device in your computers file management utility to display the wd apps setup wizard. The dualdrive model my book world edition ii is preconfigured for maximum capacity as a large single spanned volume. Or can i scan and fix without losing any of my documents all my research for a book and about 10,000 pictures help. Available in various editions from essential, to premium to world edition. After years, and years of messy cords and wires showing everywhere, i had a cabinet built to store routers, modems, and all tv items and while there is sufficient air flow to take care of all of them, the mybook seems to heat up much. Western digital my book connection to windows 10 microsoft. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. The only activity that might have been active while i was out was indexing ntfs. With personal cloud being all the rage, the duo delivers on. About the drive features about wd s online learning center package contents system requirements.
Western digital mybook hard drive shutting down periodically. Wd my book essentials will not connect microsoft community. The computer instantly recognises it and away we go. My book world edition front and rear view power button the power button turns the device on or off. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Western digital my book external desktop drive users manual. Oct 11, 2016 western digital has partnered with design firm fuseproject to create a new look for its my passport and my book external hard drives. Western digital my book duo user manual pdf download. Jan 20, 2017 over the years wd has refined the my book design and it translates well to my cloud with subtle rounded corners and a clean, minimalist finish that suggests it couldve come off an apple product. The wd 6tb my book desktop contains a wd60ezrz drive a western digital blue, 3. We offer free diagnostics, no datano fee policy, final upfront quote and competitive prices. My book mirror edition is preformatted as a single windows ntfs partition and is.
My book mirror edition storage pdf manual download. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files remain secure. One of the recommended ways to safely shut down your my book live drive is to use the wd quick view icon. North america europe toll free 00800 ask4 wdeu 00800 27549338. During the copy procedure it reached temperatures of 52 degrees celsius. For information about optional accessories for wd products, visit. Heat is an enemy of hard drive because it probably causes serious damage to the hdd. This, without access to the wd external drive, is impossible. Wd mybook live duo cooling stand by whpthomas thingiverse. Millions of people around the world trust their data to my book desktop storage. Overheated hard drive recovery when a hard drive is temporarily overheated, you can stop writing or reading data for a while to wait the hard drive to cool off in order to cause further damage or data loss. If you arent, open my computer and look for a cd drive called wd unlocker. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Hard drive overheating fix hdd that has been overheated.
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